(This question was from our Computer Help Forum where you'll always find a helping hand with your computer and software questions.)

I had to put a new CD/DVD RW into my computer and the new one does wonderful on copying from disc to disc, but it takes over 2 and 1/2 hours to copy files from my computer to a disc. I was told that my drivers might not support the new CD/DVD RW drive. What are drivers and what do I need to do to fix the problem? Right now I can't back anything up from my computer and it is driving me crazy, I spent the whole day getting pictures off my computer when it should have only taken 20 minutes each CD. -- Faryn
Answers...
A driver controls the input and output data to a device.
Generally, a device that requires drivers will come with an installation CD of some type. If it didn't, you can go to their website, and download the drivers. There should be installation instructions as to where on your harddrive you need to install your drivers. -- Siobhan
Also, be careful which blank cds you buy, [the speed will be on the package] First number is the speed that it can be written. Like 52 x /700mb/80 min or 12 x/700mb/80 min or 24x/700 mb/80 min. As you can see the speeds are very different.
This answer may be too simple, but burning takes so much RAM that i re-start my p.c. before i begin burning and restart after it is finished. -- Mama_Duck
What is the brand name and model number on the new disk drive you bought? I've never seen this problem before -- never even heard of this happening so I would guess a couple of things...
1) You got a defective burner
2) The software you're using to burn is not recognizing the 48x in burner (Driver problem)
I would try checking with the drive mfr on known problems and also report back here on the make/model and I'll see if I can find others with the same issue and see how they resolved it.
One final solution would be to replace it with a different CD/RW drive! Can you exchange it where you bought the thing? -- Larry

Thanks Faryn for the question! This question was from our Computer Help Forum where you'll always find a helping hand with your computer and software questions.
