If there was a really good repair tech that you could ship your machine to for repairs, rather than taking it to your local repair shop, would you?
A repair tech we know from our travels around America is considering going solo with a repair-only business. I'm trying to find out how many people would use a service like that for repairs and/or maintenance.
I realize there are QUESTIONS that anyone would have before answering so I've tried to anticipate those questions here...
1) Shipping would obviously involved. A machine that weighs 30 pounds would normally cost about $30 to ship across the country, and $30 to ship back. That would add to the total cost of having a machine repaired. So if you have a repair tech right down the street that's good, you wouldn't use a service like this. On the other hand, if your nearest tech is 50 miles away, it costs you $12 in gas just to get the machine there, and another $12 to get it home again.
2) Packing is important when shipping a machine. If you still have the case that came with your machine, then you've got a good start on shipping it properly. You'd still want to box it and add packing materials.
3) Is the tech good? That's what I'd want to know! Yes! We've had him work on some of our machines and he's excellent.
4) Brands... BabyLock, Brother, Bernina, Viking.
So -- is this an idea whose time has come, or would it be like trying to sell door-knobs for pup-tents?
